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Operations

Recent Updates

Thursday, February 25, 2010 5:00 A.M.

On Thursday, February 25, a fire erupted within a Super “A” model, along the 300 block of Mountain Ct., within the 2nd story smaller bedroom above the kitchen. Our Ops. Mgr. was already at the office and arrived on scene with the first police vehicle at 4:45 A.M., followed closely within five minutes or less by the Brea Fire Department who arrived in overwhelming force.

It is safe to conclude that the smoke alarm that correctly activated in a timely fashion likely saved the life of the resident who was asleep at the time in the master bedroom. No one was injured, and the Ops. Mgr. was there to direct the fireman, at their request, to the location of the electric power main and the power was turned off to safely apply water to the fire source. The fire was confined to the floor and walls of the bedroom and neither the roof or attic were affected, but water damage extended into kitchen ceiling, walls and smoke damage was prevalent.

We should analyze this carefully to determine how much if any our men are involved with restoration and especially water damage which can and will evolve into mold if not quickly treated. We have participated in such activity before on numerous occasions to altogether eliminate or vastly limit the claim on the Association's insurance policy. I will survey the damage as soon as I am granted access.

Rob Sackett

Thursday, February 25, 2010 8:00 A.M.
Fire Update

Arson investigators huddle in bedroom in an attempt to learn the source/cause of the fire (merely standard operating procedure at this point since there is nothing glaringly suspicious). The origin of the fire was likely the flat screen T.V., though that has not been officially stated.

Smoke and water damage extensive as expected. We shall be opening numerous areas of drywall this morning to discern how much moisture is trapped in ceiling and wall areas in downstairs dinning room and kitchen, and to air it out quickly to eliminate or limit mildew and the dreaded possibility of mold. When we gain access to the subject bedroom, I shall make a similar inspection and similar work will be performed in trapped moisture areas.

Rob Sackett

Saturday, January 23, 2010

Numerous consecutive storms visited upon us for the past 10 days or more. These events culminated in approximately seven inches of rain in the L.A. area, and more in favored locations. As at this date, we received 25 weather related telephone calls, and we responded in person to each home.

Of these calls, 16 were related to other than roof leaks: windows, doors, sliders and skylights - likely due to the high winds and driving rain. Five roofs were added to the replacement list and 4 roofs were successfully patched. The five roofs were promptly covered for protection and there was no signs of damage.

Robert Sackett, Operations Manager


Sunday, January 24, 2010

Received a phone call at home Saturday night from an off-site property owner in northern California. They stated there was a catastrophic plumbing leak at their townhome on Clover Ct. I arrived at the office at 1:22 A.M. today but it was too early to contact either the tenants or the residents. At 8:00 A.M., I phoned the residents and responded to their home immediately to survey the problem. Fortunately, they had shut off the water main to their home. I determined that it was either a broken copper pipe in the wall or a slab leak. I spent the next several hours attempting to locate and receive a call back from a variety plumbing companies. Finally, one of the plumbers I had used for the other association returned my call and responded here promptly. He determined it was a slab leak and he will complete the repairs and restoration of the water pipe integrity today. The owner was very appreciative of my efforts, and the cost was very low for the scope and complexity of the work required.

Robert Sackett, Operations Manager


Monday, February 8, 2010

This past few days we received 3" of rain in a fraction of the time the rain fell during the previous large storm. We received only three addition calls concerning leaks: one was a building leak (non roof), one was a sloped roof and one flat roof. I visited several of these home this weekend, and shall direct our crews to remedy the problems today.

Robert Sackett, Operations Manager

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